Privacy Policy

Cat Chats will not spam you or give your personal data to anyone else. You can read our privacy policy detailed below. Your private information is safe with us.

We take our clients’ privacy seriously and we will only collect and use your personal information as outlined below. We shall take all reasonable steps to protect your personal information.

Please read this privacy notice carefully to understand how we handle your personal information before you access or browse our website, or provide your personal information to us.

Personal Information Collected

Cat Chats does not sell or trade client’s personal information collected in the course of our business with third parties. Your personal information will only be disclosed within our business for internal use only and shared with service providers in our normal course of business.

We keep your personal information for no longer than necessary for the purposes for which the personal information is processed or as required by law or regulation. The length of time we retain personal information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and establish, exercise, or defend our legal rights.

Personal information about you that we collect are:

your name and surname

names, surnames and ages of other cat coaching session attendees

your address and email address

your telephone number(s)

your language preference to address you in spoken word in language of your choice

alternative contact name, surname and telephone number

data provided when you correspond with us

any updates to data provided to us

Collection Of Personal Information

The personal information we collect from Cat Chats will be used to provide you with cat coaching services.

We protect your personal information by:

Restricting access to personal information
Maintaining technology products to prevent unauthorised computer access
Securely destroying your personal information when it’s no longer needed for our record retention purposes

Disclosure of Personal Information

In exceptional circumstances, Cat Chats may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

Collection of Computer Data

When you visit our website or fill in our online email submission forms, we will automatically record information that your browser sends whenever you visit our website. This data may include:

Your computer’s IP address
Browser type
Webpage you were visiting before you came to our site
The pages within the Cat Chats website you visit
The time spent on those pages, items and information searched for on our site
All information completed by you in the online email submission form(s)

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Our website uses “cookies” to automatically collect non-personal browsing habits and click patterns and provide you with certain features on the website. If you do not wish for your information to be collected through the use of cookies, there is a simple procedure in most browsers that allows you to disable the cookie feature. If you do not disable the “cookie” feature, you consent to our use of the information collected by using that cookie.

Your rights

You have the right to ask us:

For a copy of the personal information we hold about you: You have a right of access to any personal information we hold about you. You can ask us for a copy of your personal information; confirmation of whether your personal information is being used by us and details about how and why it is being used.

To update or correct your personal information: You have a right to request an update to any of your personal information that is out of date or incorrect.

To delete your information, to the extent permitted by law: You have a right to ask us to delete any personal information we are holding about you in certain circumstances.

To restrict processing of your personal information where appropriate: You have a right to ask us to restrict the way that we process your personal information.

To update or correct your personal information.

In certain circumstances, you also have the right to:

Withdraw your consent for the processing of your personal information: if we are relying on consent and have no other legal grounds for processing your personal information, you can withdraw your consent.

Object to the processing of your personal information: You have a right to ask us to consider any valid objections which you have to our use of your personal information where we process your personal information on the basis of our or another person's legitimate interest, or where we use your personal information for profiling purposes.

Object to automated decision making and profiling.

Data portability: Where we use your personal information on the basis of your consent or performance of a contract, you have a right to ask us to provide your personal information to a third party provider of services.

It is your duty to provide us with your most up to date personal information and you can do so by providing proof of identity when contacting us at info@catchats.co.za to update your personal information.

By visiting our website and communicating electronically with Cat Chats, you consent to the processing, including the transfer of your personal information.

How to contact us

If you would like any more information about the way we use your information, or if you wish to exercise the rights listed above, please contact us using the details below:

Madre Henderson
Telephone number 082 304 7657
Email: info@catchats.co.za

You have the right to complain to the Information Regulator (South Africa) if you think that your information has been misused. The contact details are:

JD House
27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Telephone number (010) 023 5207
Complaints email: complaints.IR@justice.gov.za
General enquiries email: inforeg@justice.gov.za

http://www.justice.gov.za/inforeg/index.html
Tel: 012 406 4818
Fax: 086 500 3351
Email: inforeg@justice.gov.za

Changes to the Privacy Policy

Cat Chats reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our site.

If you believe that your privacy has been breached by Cat Chats, please contact us at info@catchats.co.za and we will resolve the issue.